Holiday Inn Express & Suites Utica, an IHG Hotel
What Guests Say
Reception was quick, friendly, and efficient. What made it especially superb was the little details: the invitation to go ahead and park in one of the reserved spaces because we were the last guests to arrive that evening, the offer of extra towels because I was travelling with my family. Car parking was free and convenient. The room was spacious. The plentiful, oft replenished breakfast buffet was a full meal including omelettes, sausages, bacon, bagels, and various juices. Coffee was available all day at reception. For other meals, good options are nearby: try Tavola, just next door, and further into the centre of Utica there are more places for great Italian food.
Matthew
September 2024
My husband and two of our children stayed at this hotel. We had a gymnastics competition in Utica, and needed to stay overnight. From the time we walked in the door, until the time we left, we felt very welcomed. We needed more towels and without hesitation the lady in the front made sure we had them within minutes! The breakfast was delicious! My kids LOVED the choices and how we could sit at tables together and eat. The beds were so comfortable and the blankets were nice and thick. You could tell this hotel takes pride in making sure their guests are happy. I loved the central air and being able to keep our room at the perfect temperature. Honestly this is the only hotel I ever want to book at!
Kamay
January 2024
The breakfast was great, many more choices than I expected for a "continental" breakfast: eggs/premade mini-omelettes, a pancake machine, hash browns. Room was very comfortable with a nice sized bathroom, plus an additional sink out in the main part of the room, which is helpful. Indoor pool was nice to have, kiddo enjoyed that. Lots of restaurant options for dinner right nearby on the main road.
Rebecca
July 2023
It was clean everything was nice and fresh. The pool was nice the staff were very friendly and helpful.
Deana
March 2025
Location, cleanliness, staff, comfortable room. Travis at the front desk when checking in AND out ( I don't think he ever went home that weekend) was very personable and informative. Always ready with friendly conversation.
Ruth
August 2023
The bed was so comfortable. The sheets were really soft. The staff was super accommodating and nice. It was an overall great location right now restaurants and shopping.
Michelle
February 2024
Breakfast was delicious with lots of options, the room was clean and nicely decorated and the staff was very friendly and helpful.
Kaitlyn
May 2024
Staff member at desk was friendly. The room was spacious and clean. Breakfast had eggs, sausage, hot cinnamon rolls and more. It was very good and so was the coffee. Location is great and close to a lot including the train station.
Cara
October 2023
The hotel was clean and comfortable and as we had stayed there for a night a few days previously on the way to Niagra Falls we had liked it then so decided to stay again on the way back to Harrison, NY.
Teresa
May 2023
Spacious comfortable room. Guest laundry facilities which we did not use but convenient to have. Location close to Highway but very quiet. Lots of restaurants a few minutes walk away.
Globetravel2
August 2023
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